Senior Technical Writer

Summary

Join Starburst's team of All-Stars as a Senior Technical Writer to update and expand documentation for the Starburst Galaxy and Starburst Enterprise products.

Requirements

• Bachelor’s degree in Computer Science or other technical field, or equivalent work experience
• At least 7 years of technical writing experience
• Excellent writing and communication skills in US English. Online writing samples would be a plus
• Experience working with cross-functional stakeholders throughout the full product lifecycle
• Experience in owning and building an end-to-end documentation process

Responsibilities

• Work and communicate effectively with software developers and product managers to write and maintain high-quality documentation
• Plan, write, edit and revise technical information and documents, including configuration and installation instructions, and tutorials
• Assess, analyze and evaluate versatile audiences, including non-technical users, system administrators, integrators, and programmers. Transform complex documentation into simple concepts that are easy to understand by end-users
• Work as an editor and apply constructive criticism to ensure consistency across the documentation team

Preferred Qualifications

• Experience working with the following tools and technologies is preferred: VS Code, Markdown; Jekyll, Sphinx, or other static site generation system; GitHub and pull requests
• Background in Data Analytics, SaaS, Cloud, or other related field is preferred

Benefits

• $120,000 - $147,500 a year
• Comprehensive benefits offering
• Remote-friendly work options
• Flexible paid time off