Senior UX & Analytics Lead

Summary

Join LogicManager as our Senior User Experience and Analytics Lead and play a pivotal role in shaping the user experience of Risk Ripple Analytics. You will bridge digital design and analytics to create intuitive user experiences, directly impacting our Product Engagement Score (PES). Leveraging data-driven insights, you'll translate user behavior into design improvements. Reporting to the Director of Product Management & Marketing, you'll bring creativity and strategic thinking to lead the future of risk management. This role requires 5+ years of experience in digital product design and proficiency in Pendo. LogicManager offers a 100% remote work environment, competitive salaries, 401(k) matching, and flexible paid time off.

Requirements

• Have 5+ years in digital product design, UX/UI design, or web design, with a strong focus on user-centered design and experience optimization
• Be competent in using Pendo
• Be skilled in design platforms (Figma, Sketch, Adobe XD, or similar) for wireframing, prototyping, and creating high-fidelity mockups
• Be well-versed in design principles such as layout, typography, and prototyping
• Have experience in user research and usability testing for data-driven products
• Have a deep understanding of user experience design, design thinking, and human-centered principles
• Possess strong problem-solving skills focused on usability and performance
• Be a team player with excellent communication skills
• Collaborate well with cross-functional teams
• Be detail-oriented, organized, and effectively manage multiple projects in a fast-paced environment
• Be authorized to work in the US

Responsibilities

• Produce wireframes, mockups, prototypes, and user flows for Risk Ripple Analytics
• Develop strategies to optimize user experience and integrate feedback for continuous improvement
• Leverage data-driven insights from tools like Pendo to analyze engagement metrics, map user journeys, and enhance satisfaction and PES
• Stay informed on UX/UI and digital experience trends to keep Risk Ripple Analytics competitive
• Lead data-driven digital experience design and analytics strategy for Risk Ripple Analytics, utilizing Pendo to drive PES
• Apply a design thinking approach for intuitive, user-centered interfaces and interactions
• Conduct data-driven user research and behavior analysis with product analytics tools, especially Pendo, to drive actionable insights and improvements
• Collaborate with stakeholders to align business goals and user needs into actionable requirements
• Align on adoption objectives to ensure product design is in support of those objectives
• Deliver designs and requirements to engineering via Jira tickets, in coordination with product specs

Preferred Qualifications

Have familiarity with Google Analytics or a similar platform

Benefits

• Competitive salaries
• 401(k) with matching
• Flexible paid time off
• Frequent company-sponsored activities and events
• 100% Remote Workforce