Remote Senior UX Researcher

Summary

Join Netguru Talent Marketplace as a Senior UX Researcher and contribute to shaping the world through beautiful software. You will plan and conduct user research, collect and analyze data, run tests, create surveys, and recruit participants. Responsibilities include creating reports, advising clients, collaborating with various teams, building research competencies, and educating other designers. This role requires 4+ years of UX research experience, proficiency in various research methodologies, and excellent communication skills. Netguru offers competitive salaries, benefits through the WorkSmile platform, discounts on Apple products, and various internal initiatives.

Requirements

• 4+ years of experience conducting UX research
• Experience in various research methodologies and as well as the knowledge when to apply them
• Ability to provide Case Studies or similar documentation that demonstrates that you helped clients in setting up research plans and strategies
• Prior experience in conducting usability testing
• Hands-on experience with competitor analysis
• Done expert reviews
• Ability to go through the whole user testing process - from recruiting participants to creating a report with findings and recommendations
• Ability to help clients with identifying and prioritizing research questions based on data, designs and business goals
• Ability to collect and interpret user feedback, as well as analytical data from such tools as Google Analytics, Hotjar and more
• Understanding of how to use qualitative data, knowing the importance of combining different methods
• Good command of written and spoken English (at least C1+)

Responsibilities

• Plan user research to gain an understanding of users’ behaviour and needs
• Collect and work with qualitative and quantitative data
• Run tests, create surveys, use research methods and collect user feedback for our existing and future projects
• Take care of recruiting people for user research and testing
• Create personas, understand target groups, do competitive analysis
• Produce and deliver self-explanatory reports and other documentation that can be used to build functional products by our Product Design and Development teams
• Provide counselling to our clients in terms of research that will provide the most meaningful insights
• Cooperate with the Business Development team, Product Designers, Quality Assurance Specialists
• Build the team and the research competences
• Educate other designers on methods and importance of UX Research
• Improve our internal workflow and methods

Preferred Qualifications

• Solid visual design skills (with ability to create engaging presentations to show your research results and ideas)
• Ability to determine and prioritise key activities needed to launch an MVP or next iteration of the product
• Good knowledge of design workshop methodologies that includes generating ideas of solutions, mockups, user flows and diagrams on the fly
• Good command of design tools like Adobe Suite or Sketch, and prototyping tools (we use Sketch+InVision)

Benefits

• Access to the WorkSmile platform, offering benefits adapted to your preferences
• Discounts on Apple products
• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences