Senior UX Researcher

Summary

Join StackAdapt as a Senior UX Researcher and contribute to building user-centric solutions for their self-serve advertising platform. You will conduct research, analyze data, and share insights to influence product strategy and execution. You will also help establish research processes and mentor colleagues. This remote-first position is open to candidates in Canada or the USA.

Requirements

• A portfolio of experiences and deliverables that illustrates your research informed decision-making, showcases deliverables, and demonstrates your ability to extract actionable insights from qualitative and quantitative data; within complex technology spaces, specifically in order to build products
• A broad toolset of qualitative and quantitative research techniques for all types of user research, from exploratory/problem space through usability testing
• A strong understanding of the strengths and shortcomings of different research methods
• Experienced in balancing and trade-off between smart, scrappy research and rigor
• Experience with varied research ops activities including recruitment, panel management, insight management, enablement & governance
• Deep understanding of product development lifecycles
• Excellent communication of insights and recommendations, to various audiences from product development teams to executive leadership
• Experience working through ambiguity with the ability to work fairly independently on a variety of tasks
• Experience coaching others in research projects from concept through execution

Responsibilities

• Identify and execute strategic user research projects (ie. craft a research plan, gather requirements, analyze data, ideate and test) to influence strategies and initiatives of Design, Product and other business partners
• Turn research findings into actionable insights
• Share them creatively with diverse audiences to foster empathy and inspire change
• Support 3–4 product teams as an embedded UXR, contributing insights that drive product strategy and execution
• Be an advocate for research with your stakeholders, guiding them on best practice and coaching them to conduct their own research where required
• Help establish, socialize, and maintain new research processes; empowering others to conduct research and synthesizing and sharing research across the organization
• Provide feedback and guidance to peers as they perform their own research; leveling up the organization in best practices, frameworks, tools, and shared understanding of our users

Benefits

• Competitive salary
• RRSP/401k matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work-from-home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• Mentorship opportunities with industry leaders
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!