Senior UX Researcher

Summary

Join StackAdapt's growing UX Research team as a Senior UX Researcher and contribute to creating user-centric solutions. You will lead research projects, analyze data, and share actionable insights with various teams. Responsibilities include identifying and executing strategic user research, turning findings into actionable insights, supporting product teams, advocating for research best practices, and establishing new research processes. You will also provide feedback and guidance to peers. StackAdapt is a Remote First company, open to candidates in Canada or the USA. The company offers a competitive salary and benefits package, including RRSP/401k matching, comprehensive health benefits, and various other perks.

Requirements

• A portfolio of experiences and deliverables that illustrates your research informed decision-making, showcases deliverables, and demonstrates your ability to extract actionable insights from qualitative and quantitative data; within complex technology spaces, specifically in order to build products
• A broad toolset of qualitative and quantitative research techniques for all types of user research, from exploratory/problem space through usability testing
• A strong understanding of the strengths and shortcomings of different research methods. Experienced in balancing and trade-off between smart, scrappy research and rigor
• Experience with varied research ops activities including recruitment, panel management, insight management, enablement & governance
• Deep understanding of product development lifecycles
• Excellent communication of insights and recommendations, to various audiences from product development teams to executive leadership
• Experience working through ambiguity with the ability to work fairly independently on a variety of tasks
• Experience coaching others in research projects from concept through execution

Responsibilities

• Identify and execute strategic user research projects (ie. craft a research plan, gather requirements, analyze data, ideate and test) to influence strategies and initiatives of Design, Product and other business partners
• Turn research findings into actionable insights. Share them creatively with diverse audiences to foster empathy and inspire change
• Support 3–4 product teams as an embedded UXR, contributing insights that drive product strategy and execution
• Be an advocate for research with your stakeholders, guiding them on best practice and coaching them to conduct their own research where required
• Help establish, socialize, and maintain new research processes; empowering others to conduct research and synthesizing and sharing research across the organization
• Provide feedback and guidance to peers as they perform their own research; leveling up the organization in best practices, frameworks, tools, and shared understanding of our users

Benefits

• Competitive salary
• RRSP/401k matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work-from-home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• Mentorship opportunities with industry leaders
• An awesome parental leave policy