Senior UX Specialist

Summary

Join Apply Digital as a Senior UX Specialist and transform user insights into innovative digital experiences. You will lead user research, translate customer requirements into design solutions, and collaborate with cross-functional teams. This role requires a minimum of 5 years of UX design experience, including 3 years focused on UX research, and proficiency in Figma or similar tools. The position offers a hybrid/remote work arrangement, with a preference for candidates based in Canada. Apply Digital provides a supportive and inclusive environment with various benefits, including generous vacation time, customizable health and dental plans, and ample learning opportunities.

Requirements

• A minimum of 5 years of experience in UX design, product design, information architecture, or a similar role, with at least 3 years focused on UX research
• Demonstrated expertise in information architecture and interaction design patterns for mobile and responsive web
• Proven experience conducting user interviews, usability testing, and journey workshops to inform design decisions
• Proficiency with Figma or similar design and prototyping tools
• Familiarity with user-centered design techniques; experience with design sprints & team-based concepting
• Exceptional interpersonal, client relations, and team collaboration skills
• Strong writing, creative thinking, and problem-solving abilities
• Detail-oriented and highly organized, with the ability to manage tight deadlines and multiple projects simultaneously
• Excellent communication, facilitation, and presentation skills
• A proactive self-starter who is comfortable in a flexible, start-up environment
• A passion for digital strategy, products, and a commitment to continuous learning and improvement

Responsibilities

• Lead user research activities including interviews, surveys, workshops, and usability testing to gather early-stage product insights
• Translate customer requirements into compelling user-centered design solutions
• Develop and maintain customer journeys and user personas
• Craft architectural diagrams, process flows, wireframes, and prototypes to facilitate design and development
• Collaborate with product and development teams to navigate technical constraints when designing for various channels or platforms
• Champion the user's perspective throughout the product development process. This involves presenting research findings to stakeholders and advocating for design decisions that prioritize the user experience
• Stay abreast of the latest UX trends, tools, and methods, particularly in responsive mobile website and app design
• Analyze and recommend process improvements to enhance the team's efficiency and effectiveness
• Support project teams throughout the project lifecycle, ensuring user needs are addressed
• Articulate complex design ideas to project teams and clients using concept sketches and wireframes, incorporating stakeholder feedback
• Facilitate UX workshops to drive ideation and understanding
• Create visual presentations for both clients and internal briefings
• Guide and mentor junior team members, while fostering a culture of curiosity and continuous learning

Preferred Qualifications

Prior consultancy or agency experience is preferred

Benefits

• Remote office set-up budget
• Annual celebrations
• Parental leave top-ups
• Great projects: Broaden your skills on a range of engaging projects with global brands and important work for causes we care about
• An inclusive environment: We’re truly committed to building a culture where diversity is celebrated and everyone feels welcome. So come as you are
• Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support
• Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being
• Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences
• Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both