Service Delivery Officer

Summary

Join EUROPEAN DYNAMICS as a recent graduate to kick-start your career in business operations and service delivery. You'll gain hands-on experience working closely with the Service Delivery Management team to support business growth and ensure smooth office operations.

Requirements

• Bachelor's degree in Business Administration or a related field
• Excellent communication skills both oral and written in English and French. Knowledge of other languages is an asset
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Good knowledge of Microsoft Office Suite and Internet use

Responsibilities

• Help manage client and consultant relationships and address inquiries or concerns
• Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team
• Support the Service Delivery Management team with the development and implementation of business development strategies
• Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings
• Handle general inquiries and provide information to staff, clients, and visitors
• Assist different departments with administrative tasks as needed
• Promote teamwork and build effective relationships with internal departments to address consultants’ and clients’ questions and expectations
• Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions

Benefits

• Competitive full-time salary
• Flexible Working Hours
• Top-of-the-Line Tools
• Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities
• Career Growth: Work with some of the most innovative and exciting specialists in the industry
• Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth