Qualtrics is hiring a
Solution Engineer
closedQualtrics
π΅ ~$120k-$135k
πRemote - United States
Summary
Join over 5,000 people globally who think thatβs work worth doing. As a Solution Engineer at Qualtrics, you will be part of a nimble group empowered to set aggressive goals and move fast to achieve them. You'll provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction.
Requirements
- Minimum of 4.5 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
- High energy, self-starter comfortable with ambiguity in entrepreneurial environments
- Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
- Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc
- Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
- Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques
- Possess 'best of breed' functional sales experience that could be applied across an entire sales area in general or specific functional categories
- Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
- Undergraduate degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.)
- Legally authorized to work in United States
- Travel required (Up to 25%)
Responsibilities
- Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction
- Provide direction and specialist knowledge in applying the technology/application to the customers organization
- Develop and deliver high quality Qualtrics presentations and product demonstrations
- Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions
- Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services
- Effectively consult with management of customer organizations
- Participates in sales planning and business development activities
- Develop and demonstrate moderately complex solutions
- Architect solutions and prototype solutions for customers
- Present and articulate Qualtrics product's strengths, relative to competitors
- Interacts with development to enhance/refine Qualtrics products for the Public Sector
- Provide exemplary pre-sales technical expertise for accounts through technical and product presentations, demonstrations, pilot implementations, and on-going sales consultation
- Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise. Translate product/technical features into value drivers
- Develop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople
- Build working knowledge of competing products and how to technically sell against them
- Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products
- Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams
- Become an expert in Qualtrics XM Platform and other Qualtrics products
- Develop/maintain technical and business knowledge of industry directions and trends
Preferred Qualifications
- Experience in HTML, CSS, JavaScript, SQL a plus
- Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support
Benefits
- 100% Performance based promotions - not politics or tenure
- Pension plan match
- We offer private dental and health insurance
- Qualtrics Experience Program - $1,800 gross per calendar year for an experience of your choosing (eligible after a year)
- Wellness reimbursement - up to the value of $300 per quarter can be reimbursed for a variety of wellness activities
This job is filled or no longer available
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