Remote Solutions Advisor

Summary

Join Clarasight's team as a Solutions Advisor to drive growth through customer acquisition, pre-sales solutions consulting, implementation management, and customer success management.

Requirements

• 5+ years of experience in a customer-facing role within an enterprise SaaS environment
• Proven track record in pre-sales, including leading demos and solution design sessions
• Experience leading customer success engagements and driving value for multiple clients
• Strong project management skills, with experience managing implementation programs
• Excellent problem-solving skills and ability to configure and analyze SaaS products for customer needs
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers

Responsibilities

• Deeply understand Clarasight's product, value props, and competitors
• Lead product demos for a subset of early/mid-stage prospects
• Conduct solution design sessions for mid-stage prospects
• Manage the implementation programs for new customers
• Configure our SaaS product to meet the specific needs of assigned customers
• Tell compelling stories with data, helping customers and prospects derive value from our product and services
• Serve as the primary point of contact for 5-7 assigned customers
• Develop and maintain strong relationships with customers
• Collaborate with the sales team to provide pre-sales support
• Provide ongoing support and training to customers
• Identify opportunities for upselling and cross-selling additional products and services
• Gather and relay customer feedback to the product team

Benefits

• Generous options in our early stage startup for key members of the team
• Working among a diverse, expert team at the forefront of climate tech, behavioral change, and people technology
• Opportunity to make a foundational contribution to our mission: close the gap between climate-related intention and action
• Remote and Hybrid work environments
• Robust benefits including full medical, dental and vision insurance
• 401k (or similar retirement programs)
• Sustainability benefit ($500 annually to spend on increasing personal sustainability)