Remote Solutions Architect

Summary

Join Second Front Systems as a Federal Solutions Architect and play a key role in helping to secure future business and partnership initiatives. The SE will represent 2F as a technical SME during customer and market-facing engagements.

Requirements

• A self-starter who can work well independently and as part of a team
• Experience in a client-facing role, ideally within the Defense Industrial Base (especially in sales, partnerships, business development, or customer success)
• Hands-on experience working with AWS, GCP, or Azure, where you are certified or eager to become certified
• Senior level experience in a technical role (e.g. software engineer, sales engineer, technical product manager) demonstrating creative problem solving and troubleshooting skills
• Hands-on software development, networking, or DevOps experience, preferably in conjunction with cloud technologies
• Ability to maintain composure in critical situations and communicate effectively with both internal and external customers
• Excellent written and verbal communication skills

Responsibilities

• Serve as a member of the Global Public Sector team, owning the technical aspects of direct engagements between customers and the platform
• Participate in Go-To-Market efforts, including: Introduction calls, technical sales presentations, RFP/RFI responses, product demonstrations, architecture design discussions, and technical workshops
• Develop in-depth technical knowledge of Second Front products and represent 2F internally and externally as a technical SME
• Track customer feedback and engage with 2F product teams to align roadmaps with demand signals
• Develop and review marketing content (blogs, posts, etc) and technical documentation to support and drive business development

Preferred Qualifications

• Prior experience in a similar role and a strong track record of success in supporting complex, enterprise SaaS customers
• Highly goal-oriented, assertive and a hands-on problem solver
• Demonstrate the ability to communicate, present, and influence credibly and effectively at all levels of the organization
• Previous experience, knowledge, or certifications relating to cybersecurity
• Experience working with some/all of our tech stack:AWS, Kubernetes, Docker, Helm, Istio, Git, Gitlab, Terraform, Relational DBs
• Experience working in a startup environment
• Ability to adopt, create, and iterate on changing procedures in near-real time
• Knowledge of DevSecOps tools and practices
• COMPTIA Security+ certification

Benefits

• Competitive Salary
• 100% Healthcare, vision and dental coverage
• 401(k) + 3% company contribution
• Wellness perks (Fitness classes, mental health resources)
• Equity incentive plan
• Tech + office supplies stipend
• Annual professional development stipend
• Flexible paid time off + federal holidays off
• Parental leave
• Work from anywhere