Solutions Engineer

Summary

Join us at Automattic as a Solutions Engineer to provide technical leadership to our enterprise sales team and build scalable processes and systems that deliver technical expertise.

Requirements

• 2+ years experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions
• Experience with WordPress, PHP, or consulting experience
• Demonstrated experience building Proofs of Concept and leading demo presentations
• Worked closely with Account Executive teams developing solutions on complex sales opportunities
• Outstanding communication; you should be great at holding people’s attention whether presenting, talking on the phone, or writing a quick blog post

Responsibilities

• Partnering proactively with Sales and Customer Success to qualify new business opportunities in terms of technical requirements, competitive landscape, and business drivers
• Identifying and solving customer problems proactively and creatively through effective project management and consultation on technical setup
• Building proofs of concept and leading the demo process—including building, running, and training the team based on our buyer personas, verticals, and business priorities
• Contributing to the RFP/RFI process as the primary point person on technical responses that Account Executives need assistance with
• Recommending the integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on our Cloud