IDEMIA National Security Solutions is hiring a
Solutions Engineer, Remote - Worldwide

Summary

The job is for a Solutions Engineer at IDEMIA National Security Solutions (NSS), responsible for providing technical support to prospective customers, developing presentations and product demonstrations, collaborating with the engineering team, and refining NSS products. The candidate must have 5+ years of experience in a similar role, be a US citizen without dual citizenship, and possess excellent interpersonal skills, communication skills, and teamwork abilities.

Requirements

• 5+ years of experience as a Sales Engineer, Presales Engineer, Solution Engineer, Solution Architect or similar role
• Ability to work independently, organized, can work on multiple projects at once
• Experience building and delivering demos and running technical validation efforts
• Excellent interpersonal skills and relationship building experience
• High energy, self-starter comfortable with ambiguity
• Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc
• Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges, develop custom solutions, and solve them
• Strong customer facing and relationship building skills
• Demonstrated excellent verbal and written communication skills; needs analysis, positioning, and business justification
• Demonstrated strong teamwork and ability to collaborate with others while encouraging both individual and team accomplishments
• Must be able to pivot to other system related tasks when needed

Responsibilities

• Provide technical expertise through technical and product presentations, demonstrations, pilot implementations, and customer consultations
• Drive the adoption of NSS solutions within accounts, expanding usage across departments within organizations
• Develop and deliver training to improve product knowledge and demo abilities
• Work collaboratively with Engineering team to ensure the refinement of existing NSS products
• Respond to initial product requests and frame product issues for discussion and resolution with Engineering teams
• Effectively communicate w/ engineers & stakeholders. Describe problems succinctly to enable issue management
• Develop/maintain technical and business knowledge of industry directions and trends

Preferred Qualifications

Previous Solution Engineering experience

Benefits

Equal Opportunity Employer