Remote Solutions Engineer

Summary

The job description is for a Solutions Engineer position at Restaurant365, a SaaS company in the restaurant industry. The role involves working closely with the sales team to demonstrate and configure the platform, assisting with technical questions, and training the sales team on product knowledge. The company offers comprehensive medical benefits, 401k + matching, equity option grant, unlimited PTO + Company holidays, and wellness initiatives.

Requirements

• Understanding of intermediate accounting principles
• Expert in restaurant finance and/or operations, preferably both
• Excellent written and verbal communication skills
• Excellent presentation skills
• Knowledge of and prior use of restaurant software systems is a plus
• Minimum of five years of proven work experience in customer service or sales
• Experience in a SaaS environment is a plus
• Willingness to travel 25% of the time

Responsibilities

• Work closely with the sales team in demonstrating the Restaurant365 platform and configuring products for other users
• Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition
• Set up and maintain demonstration platforms for existing and new features
• Act as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions
• Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds
• Train the sales team on product knowledge and new features
• RFP assistance for sales team
• Consult marketing from an R365 product and partnering product knowledge standpoint
• Perform webinars for marketing and sales purposes
• QA of newly released features delivering feedback to the product team
• Other duties as assigned

Preferred Qualifications

Understanding of advanced accounting principles

Benefits

• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives