Solutions Engineer

Summary

Join Verifiable, a leading healthcare credentialing and network monitoring platform, as a Solutions Engineer. You will play a key role in our go-to-market strategy, collaborating with sales, implementation, and customer success teams. This fully remote position requires 5+ years of relevant experience, including 2+ years in technical pre-sales, and a Salesforce Admin certification. You will deliver technical demos, conduct discovery sessions, configure solutions, support implementation, and maintain technical documentation. Verifiable offers competitive benefits, including health/vision/dental plans, unlimited PTO, new Apple equipment, and startup equity.

Requirements

• 5+ years total relevant experience, 2+ years experience in a technical pre-sales role
• Salesforce Admin Certification is required, minimum admin level
• Strong presentation skills, capable of leading technical demos and handling real-time customer questions
• Clear and effective communication across both technical and non-technical audiences, demonstrating product value
• Competent in handling mid-level technical challenges and contributing to solutions in live customer settings
• Ability to use analytical skills to diagnose issues and provide customer-centric solutions
• Ability to answer solution related RFP questions without assistance

Responsibilities

• Collaborate closely with the Sales team to deliver technically focused demonstrations for prospective customers, particularly in the ENT sector. Showcase our solutions' capabilities effectively
• Conduct comprehensive discovery sessions with clients to gain a deep understanding of their specific technical requirements, challenges, and existing systems. Translate client needs into technical solutions
• Customize our solutions to meet the unique needs of customers, ensuring that they align with the proposed technical solution and provide maximum value
• Work closely with the Implementation team to provide technical guidance and support during project implementation. Troubleshoot technical issues, perform system integrations, and ensure seamless deployments
• Stay up-to-date with industry trends, emerging technologies, and best practices related to health tech and ENT solutions. Share your technical expertise and insights with both internal teams and customers
• Create and maintain detailed technical documentation, including solution configurations, integration guides, and troubleshooting resources
• Proactively bring in stakeholders from sales, product, and technical teams into the sales cycle to develop customer solutions.Contributing insights from customer interactions back to product teams to support product development

Benefits

• Health/Vision/Dental plans
• Unlimited PTO
• New Apple equipment
• Startup equity as part of your comp package