Solutions Engineer

Summary

Join ZayZoon, a fast-growing FinTech and HR company, as a Solutions Engineer! You will empower partners to integrate and maximize our innovative solutions, acting as a technical expert bridging technology and business outcomes. Collaborate with sales, product, engineering, and marketing teams to craft tailored solutions. Develop scalable pre and post-sales processes and provide technical guidance to enhance partner satisfaction and drive revenue growth. This role requires 4+ years of experience in a similar role, strong technical skills, and excellent communication abilities. The position is permanently remote and located in Canada.

Requirements

• 4+ years of working in a similar partner-facing or enterprise level clients focused role
• Experience in enterprise solutions engineering, sales engineering or partner management
• Strong foundational knowledge in software development, systems design, and engineering principles
• Strong ability to understand and explain complex product functionalities to non-technical stakeholders
• Deep knowledge of APIs and data exchange and architecture
• Strong knowledge of architecture patterns and the ability to understand diverse technologies
• Experience testing API endpoints using Postman/Insomnia
• Familiarity with development lifecycles, version control systems, and development environments
• Excellent communication, presentation, and interpersonal skills
• Candidates must be located in Canada to be considered

Responsibilities

• Collaborate with partners and technical stakeholders throughout pre/post-sales processes to ensure successful project outcomes and effective integration
• Understand partner and client products deeply to recommend tailored, effective solutions that align with their unique business logic and needs
• Work with cross-functional teams (engineering, product, sales, marketing, operations) to facilitate seamless communication and partner engagement
• Build extensive technical knowledge of products, providing expert guidance to partners and internal teams on strengths, limitations, and cost drivers
• Support smooth integration of new features into existing systems by collaborating closely with product and engineering teams, while offering actionable feedback to Go-to-Market teams on features and market priorities
• Act as the primary technical expert and liaison on product capabilities, integrations, and competitive strengths, engaging with technical teams from ZayZoon and partners on API, data models, single sign-on, and other integration methods

Benefits

This role is available on a permanently remote basis