Remote Solutions Engineering Program Manager

Summary

Join our team at Pathward, a hybrid remote-office company dedicated to growing talent anywhere! We're committed to creating financial inclusion for all and strive to remove barriers that traditional institutions put in the way of financial access. As a problem solver and innovator, you'll celebrate your differences and contribute to our HUMBLE*HUNGRY*SMART approach.

Requirements

• Ability to deal with concepts and complexity; ability to think logically and critically
• Open to change and able to learn quickly; able to apply previous experiences when faced with new or seemingly unique challenges
• Ability to demonstrate critical thinking and problem-solving skills
• Knows how to get things done through both formal and the informal network; understand the cultures of organizations
• Ability to deliver in complex situations and under short time frames
• Excellent oral and written communication and presentation skills, including creating internal and external presentations
• Experience successfully communicating with senior executives
• Highly organized with the ability to manage through the details to accelerate progress
• Ability to analyze and interpret data to make decisions

Responsibilities

• Assists in developing product strategy and roadmap for Consumer and Commercial Lending
• Participates in the development of solutions that are capable of achieving the financial and market outcomes of the CCL strategy
• Manages the onboarding of new partners as well as the launch of new programs with existing partners
• Leads and cultivates productive relationships with key employees in cross functional departments and third parties; ensures their needs and capabilities are understood, and then develops and maintains optimal approaches to initiatives with their aggregate buy-in, given their differing and sometimes conflicting needs
• Works with the product team to develop requirements documents and launch plans for new products and partnerships, including the anticipation of possible roadblocks and presenting solutions proactively
• Excellent communication skills including creating internal and external presentations that effectively communicate complex solutions
• Develops and tracks documentation around business cases, discovery workbooks and specific partner solutions

Benefits

• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off