Remote Strategic Account Executive

Summary

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.

Requirements

• Able to travel up to 70%
• An extensive demonstrable track record in Software Sales (SaaS / Cloud)
• Relationship / consultative selling experience
• Able to clearly and directly articulate complex solution offerings
• Data management experience using Salesforce or similar CRM
• Virtualization and Cloud understanding
• Team Player - collaborate with various team members regularly
• Ready to own & drive the territory
• Startup experience & some vertical experience a plus
• Law Enforcement / Public Safety experience a plus

Responsibilities

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee all account activities
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary
• Accountable for individual expense budget management
• Own account relationship and drive overall customer satisfaction for assigned accounts