Strategic Account Executive

Summary

Join Olo, a leading SaaS platform in the restaurant industry, as a Strategic Account Executive. You will build relationships with top global multi-unit restaurant brands, focusing on the top 25 accounts. Your responsibilities include closing and renewing business, driving collaboration within the account team, developing strategic account plans, building client champions, finding tailored solutions, collaborating with the Customer Experience team, and frequent travel. This role requires extensive experience selling complex B2B SaaS solutions to Fortune 500 companies, specifically within the hospitality industry. The position offers remote work flexibility and a competitive compensation package.

Requirements

• 15+ years experience selling a complex, enterprise B2B SaaS solution; experience selling to Fortune 500 companies required
• Experience in the hospitality/restaurant industry
• Comfortable with extensive travel as required (up to 75%)
• Expertise and experience dealing with large, complicated, political accounts at the most senior levels (preferably with recent direct hands-on executive experience)
• Capability as credible and effective C-level advisor/coach, especially around change management (cultural, technical, and business)
• Successful track record of 100%+ of quota achievement in strategic sales
• You’re the best salesperson you know - client focused, motivated, high sense of urgency and you have prior results to prove it
• Proven experience working and succeeding in a goal-driven environment
• Proven ability to increase sales efficiency and productivity across a dynamic team
• Experience operating in hyper-growth and fast scaling Go To Market environments
• Outstanding listening, negotiations and communications skills

Responsibilities

• Close and renew business for Olo’s most strategic enterprise customers and prospects within top 25
• Drive collaboration for the account team throughout the Olo sales process including but not limited to the following sales activities: executing on outbound campaigns for generating pipeline, setting and running customer meetings including related preparation, delivery of follow up material, addressing competitive thread, commercial negotiations, etc. in order to ultimately drive a successful sales campaign
• Quarterback the account team to build strategic account plans that uncover revenue opportunities, identify key stakeholders, and maintain a vision for Olo’s top accounts
• Build and maintain champions within your book of business to develop and cultivate relationships throughout organizations of target restaurants and their partners to deepen Olo’s presence within the account
• Find a great solution for each client using an understanding of their business, financial skills, sales process, and creativity
• Collaborate with Customer Experience team post sale to guarantee a successful program launch and continue to ensure value is delivered to the client as they expected
• Travel frequently to be in person at conferences and meetings with top 25 customers and prospects

Benefits

• 20 days of paid time off
• 10 separate sick days
• 11 holidays, plus year-end closure
• Health, dental, and vision coverage for yourself and your family
• A 401k match
• Remote-office stipend
• Company equity
• A generous parental leave plan
• Volunteer time off
• Gift matching policy
• Remote work