EliseAI is hiring a
Strategic Account Manager

Summary

Join EliseAI as a founding Strategic Account Manager to build relationships with existing customers, optimize engagement and product usage, and identify opportunities for upselling and cross-selling additional products.

Requirements

• 4+ years of experience managing strategic accounts, closing new business or driving expansion, with a proven track record
• Minimum annual quota of $1.5MM of SaaS or net revenue in a quota carrying role
• Experience in account management within a B2B SaaS hypergrowth startup is a plus
• Demonstrated ability to conduct effective sales discovery and demo meetings, and to manage a structured sales process from start to finish
• Demonstrated experience in consistently meeting and exceeding sales quotas
• Experience working in real estate or proptech is a plus

Responsibilities

• Expand and enhance relationships within your book of business
• Identify opportunities for upselling and cross-selling additional products
• Develop a deep understanding of EliseAI’s products and new features
• Work with Support, Product, and CS teams to ensure an exceptional customer experience and resolve any issues
• Act as a liaison between customers and product teams, facilitating the development of new features based on customer feedback
• Collaborate with Sales Ops and Marketing to develop playbooks, processes, scripts, and other tools to support growth

Benefits

• Equity in the company in the form of stock options
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Monthly fitness stipend
• Unlimited vacation and paid holidays