Strategic Account Manager

Summary

Join Nayya as a Strategic Account Manager and build, manage, and expand high-impact relationships with partner organizations. You will focus on strengthening existing connections and securing new enterprise partnerships for Carriers, Brokers, or HR Tech. This leadership role requires collaboration with internal teams to align Nayya's platform with partner needs, driving mutual growth. Success in this position demands a strong understanding of partner organizations, a growth mindset, and exceptional relationship management skills. The role involves developing client-focused solutions, monitoring account performance, and strategizing account planning and forecasting. You will also maintain consistent communication with clients and coordinate with internal teams to integrate partnerships into go-to-market efforts.

Requirements

• Proven success in building and managing key accounts
• 15+ years of experience in enterprise sales, strategic partnerships, or business development
• Proven experience in securing enterprise customers and driving growth through renewals and product expansions
• Consultative, client-first approach with a high attention to detail
• High initiative and the ability to work in dynamic environments
• Strong executive presence with excellent verbal and written communication skills, as well as client-facing presentation skills
• Adept at understanding and articulating Nayya’s products, and mapping the respective value propositions to customer needs
• Enthusiasm for a fast-paced, dynamic work environment

Responsibilities

• Develop and Maintain Key Client Relationships: Establish and nurture leadership-level relationships across various business units within client organizations to drive strategic alignment
• Identify and Close New Partnerships: Identify leads, prospect opportunities, and lead negotiations to establish new, high-value partnerships
• Expand Existing Partnerships: Work closely with current clients to identify opportunities for upselling and cross-selling Nayya’s solutions
• Develop Client-Focused Solutions: Collaborate with internal teams to tailor solutions that align with the unique needs and strategic objectives of each client
• Monitor and Drive Account Performance: Track account health and performance metrics, regularly reporting key outcomes to leadership
• Strategize Account Planning and Forecasting: Create and manage account plans, incorporating revenue targets and forecasts to guide strategic initiatives
• Conduct Regular Client Communication: Maintain consistent, structured communication with clients, including scheduled meetings (QBRs, EBRs) and informal touchpoints
• Drive GTM Alignment with Partner Leadership: Coordinate with sales, distribution, marketing, and product teams to ensure partnerships are integrated into go-to-market efforts

Preferred Qualifications

Prior benefits experience is not required; however, relevant skills and a high aptitude for understanding client needs are essential

Benefits

The salary range for New York based candidates for this role is $167,700 - $210,500. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience