Strategic Finance Lead - Risk & Operations

Summary

Join Mercury's Risk and Ops teams as a Strategic Finance Lead and partner with these crucial functions to drive sustainable growth. You will be the dedicated finance partner supporting tens of millions in annual spend, advising on organizational design, workforce planning, and customer segmentation strategy. Analyze workforce design, evaluate customer segmentation, and connect growth to operations. Work with leadership on future-forward questions about how Risk & Ops teams should evolve. This role requires a high-impact individual who can thrive in a fast-paced, ambiguous environment.

Requirements

• Have 8+ years of experience in consulting, investment banking, private equity, or high-growth tech (with deep exposure to strategic finance, FP&A, or bizops)
• Have been in positions where you have collaborated with Risk and/or Operational teams (or other teams with significant customer, product / growth, and regulatory dynamics to balance)
• Are deeply analytical and fluent in business modeling, financial planning, and interpreting the “so what” of the numbers
• Thrive in fast-paced, ambiguous environments and enjoy designing new frameworks to answer complex questions
• Are curious to the core —you don’t stop at surface-level understanding and are eager to dive into how Mercury’s operations actually work
• Understand how to see the forest from the trees : You can zoom out to explain why a trend matters at the exec level, while still being in the weeds on workforce models or performance KPIs
• Bring a bias toward action and enjoy being a hands-on problem solver—this is not a whiteboard-only strategy job

Responsibilities

• Be the lead finance partner to Risk and Operations leadership—driving strategic decisions and helping these orgs scale efficiently as they grow
• Analyze workforce design : How big should our teams be? How do we balance in-house vs. outsourced labor? What’s the right staffing model to deliver on our SLAs while optimizing cost?
• Evaluate customer segmentation : How do we profitably serve small business and personal banking customers in addition to larger startups while maintaining compliance and service standards?
• Connect growth to operations : Understand how risk and operations enable our customer acquisition strategy, and build plans that enable us to support growth reliably and efficiently
• Work with leadership on future-forward, ambiguous questions about how our Risk and Ops teams should evolve—partnering on big bets and operational improvements

Benefits

• The total rewards package at Mercury includes base salary, equity (stock options), and benefits
• Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry