Strategic Operations Lead

Summary

Join Solace, a healthcare advocacy marketplace, as a Strategic Operations Lead to spearhead growth initiatives and drive clinical strategy. Reporting to the Chief Medical Officer, you will partner across the organization, leading high-impact projects enhancing clinical quality and expanding service offerings. You will design and execute strategic projects, deliver complex initiatives, develop strategic recommendations, and create compelling presentations. You will also design and monitor KPI frameworks and implement mitigation strategies. This is a remote position based in the United States requiring a Bachelor's degree and 3-5 years of relevant experience.

Requirements

• 3-5 years of experience in strategic operations, program management, or management consulting, with strong preference for experience at an established consulting firm
• Exceptional analytical and business development skills, with proven ability to structure complex problems, develop compelling business cases, and interpret operational data to drive decision-making
• Strong track record of leading successful strategic initiatives from conception through delivery, including experience with planning, risk management, and performance optimization
• Outstanding interpersonal and communication skills, with ability to influence and collaborate effectively across all organizational levels and functional areas
• Bachelor's degree required; advanced degree (MBA, MPH) preferred
• A vision for what healthcare can and should be

Responsibilities

• Partner closely with the CMO to design and execute strategic projects that directly advance our clinical strategy and business growth objectives
• Own delivery of multiple high-visibility, complex initiatives, ensuring exceptional quality output and on-time delivery while maintaining alignment with company priorities
• Develop strategic recommendations and implementation roadmaps through rigorous qualitative and quantitative analysis, translating insights into actionable business plans
• Develop compelling presentations and deliverables that articulate objectives, track progress, and communicate strategic recommendations to leadership teams
• Design and monitor KPI frameworks, assess risks, and implement mitigation strategies to ensure initiatives consistently deliver expected outcomes

Preferred Qualifications

Experience in healthcare, digital health, or adjacent industries strongly preferred, with understanding of clinical operations and regulatory environments a significant plus

Benefits

This is a remote position