Strategic Product Consultant

Summary

Join us as a Strategic Product Consultant to support the specialisation of our Financial Management product category. In this role, you'll leverage your consultative mindset and knowledge of the construction industry to provide customers with best practices for adopting and utilising the Procore platform.

Responsibilities

• Work with Project Managers to develop customers into Procore experts and evangelists through training and consultation
• Conduct group training webinars and in-person sessions to educate customers on Procore tools
• Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customer’s entire organisation
• Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements
• Provide the highest level of service and education to Procore’s customers through clear and effective communication
• Foster a positive team culture by onboarding, training, and mentoring team members
• Collaborate with all levels of the Procore organisation to develop best practices and drive Procore’s evolution as a market leader
• Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering, communicate enhancements and improve customer utilisation
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices

Benefits

Up to 30% travel to customer sites (may include domestic and international), industry events, and other Procore offices