Shift Paradigm is hiring a
Strategist

Summary

The job is for a Strategist, Revenue Operations role at Shift Paradigm, a client services business that focuses on implementing technology and data to make sales and marketing work. The role involves acting as a strategic advisor to senior marketing and sales leaders within enterprise organizations, developing deep understanding of client business, go-to-market strategy, and revenue goals to inform solutions.

Requirements

• 12+ years of progressively increasing responsibility in operations roles - revenue operations, sales operations, marketing operations, custom service operations  - directly supporting marketing and sales teams in-house or in a consulting setting
• Experience defining KPIs and reporting frameworks to connect marketing and sales initiatives to revenue growth
• Ability to effectively develop and build new workflows and operations processes
• Experience working in and leveraging advanced reporting features of Salesforce CRM
• Experience working in MAPs like Marketo, Pardot, Braze, etc.  and attribution tools like Marketo Measure (Bizible) or similar
• Holistic (breadth of) knowledge and applied understanding of why and how enterprise organizations use common and emerging sales and marketing technologies including CRM, marketing automation, intent data tools, conversational chat, CDP, campaign management and PPM, attribution, and analytical tools
• Good working knowledge of how AI is enabling marketing, sales and customer success teams
• Demonstrated experience solving modern sales and marketing challenges for enterprise organizations to increase revenue
• Awareness of change management frameworks and principles

Responsibilities

• Act as a strategic advisor to marketing and sales leaders
• Facilitate alignment for your solutions with client stakeholders between marketing, sales, revops/salesops, IT, execs, etc
• Design end to end revenue operations strategies and workflows
• Translate revenue operations strategies into technology recommendations and requirements
• Design sales and BDR playbooks and enablement programs
• Optimize sales and BDR teams structure (org charts) and define roles & responsibilities
• Design sales and BDR compensation models and supporting pipeline and quota forecasting
• Define KPIs and analyze sales data and performance metrics to identify improvement opportunities
• Train and empower client-side resources to leverage frameworks that set them up for success
• Guide the direction of operations assessments and articulate findings via client-facing and executive summary presentations
• Lead client calls and discussions to conduct discovery, present work, and share thought leadership as a trusted partner
• Facilitate workshops and training & enablement sessions with clients including content development and leading session exercises
• Create business cases to showcase the value of solutions and help client stakeholders champion decision making and budget allocation
• Maintain a strong working knowledge of marketing, sales and revenue operations industry trends and technologies
• Contribute to organization thought leadership, such as blogs, webinars or active industry group memberships

Preferred Qualifications

Technology certifications are not required for application but are encouraged as they do help demonstrate level of experience

Benefits

• Medical, dental, vision, STD/LTD, Life/AD&D
• Flexible Paid Time Off