Strategy & Operations Manager

Summary

Join Tilt, the UK's largest live shopping platform, as a Strategy & Operations Manager and lead a fashion category, owning its P&L. You will build and execute growth strategies, leverage data analytics (SQL) for insights, and lead marketing initiatives like influencer partnerships. Collaborate with cross-functional teams (Marketing, Product, Engineering, Analytics, Sales) to scale the business and ensure seller satisfaction. This role requires 3+ years of experience in a fast-paced, client-facing role and strong problem-solving, relationship-building, and data-driven skills. A passion for fashion, e-commerce, and helping sellers succeed is essential. Tilt offers flexible and hybrid working, gym access, and the opportunity for fully remote work.

Requirements

• 3+ years of experience in a fast-paced client-facing role in a high output environments , like management consulting, finance/banking, or a fast-paced tech company
• Success working in cross-functional teams to build creative solutions
• A problem solver at your core, with a strong bias for action and rolling up your sleeves to get the job done
• Strong relationship-building skills – you know how to engage and motivate people
• A good eye for fashion trends and what sells in live commerce
• Data-driven mindset – you understand how to track seller performance and spot opportunities
• Ability to manage multiple sellers & projects without missing a beat

Responsibilities

• Be the internal and external leader for growing a new fashion category on Tilt
• Build and own the strategy for the categories you own to support their ongoing growth
• Be creative to identify new ways to enable growth for the business
• Use data analytics skills (SQL) to derive insights from projects and drive growth
• Dive into the numbers to assess category growth, success, and areas for improvement, driving continuous iteration
• Lead marketing initiatives such as influencer partnerships/campaigns, to boost brand awareness and attract more buyers
• Work cross-functionally with our Marketing, Product, Engineering, Analytics, and Sales teams to scale the business
• Solve problems quickly , ensuring seller satisfaction and retention

Preferred Qualifications

Familiarity with TikTok, Instagram Live, or livestream commerce is a big plus

Benefits

• Flexible and hybrid working as standard
• Canary Wharf office includes gym access
• Opportunity for periods of fully remote work, from any location