Support and Operations Analyst

Summary

Join our team and help directly impact higher education students by working with partner institutions to provide career management software and services.

Requirements

• Recent or nearing completion of technical or higher education in Human Resources Management, Administration with an emphasis on Human Resources, Technology, Communication and related areas
• Knowledge of the Office package, preferably Excel and Power Point
• Facility with technological tools and data analysis
• Discipline, Self-management, Quality in deliveries and Curiosity and desire to learn
• Good written and oral communication for interacting with customers
• Good communication in English to contact the team and international clients

Responsibilities

• Review student CVs and provide feedback for improvements
• Publication, communication and control of events, workshops and content on career improvement
• Maintenance and approval of the base of partner employers and internship and employment opportunities for the institution's students and graduates
• Contacting employers and promoting the career services of the institution
• Organization and monitoring of career pathways
• Operationalization of the careers platform
• Generation and analysis of performance reports
• Implementing specific projects
• Supporting the client facing team with specific tasks