Talent Analytics Specialist

Summary

Join Twilio as a Talent Analytics Specialist and contribute to data-driven decision-making across various talent teams. You will aggregate and analyze data from multiple systems to generate insights and improve talent programs. This role involves collaborating with the People Analytics team and key stakeholders to translate data insights into actionable recommendations. The ideal candidate possesses strong analytical skills, experience with SQL or Python, and the ability to communicate complex data effectively. You will support workforce planning, conduct skill gap analyses, and develop reports on talent metrics. This remote position offers opportunities for professional growth and collaboration within a diverse and inclusive environment.

Requirements

• 3+ years of experience in data analysis, preferably within HR, talent management, or people analytics
• Proficiency in SQL and/or Python for querying and analyzing data
• Experience working with HR systems (Workday, Eightfold, or similar) to extract and analyze data
• Strong ability to synthesize data into clear, compelling insights for non-technical stakeholders
• Familiarity with workforce analytics concepts, including talent trends, retention, and skills analysis
• Strong collaboration skills, with experience working across multiple stakeholders

Responsibilities

• Aggregate and analyze talent data to measure the effectiveness of talent programs, providing actionable insights for decision-making
• Prepare data, generate insights, and identify trends to support workforce planning efforts
• Conduct skill gap assessments to inform learning and development strategies
• Develop and present reports on talent metrics, program outcomes, and business impact to key stakeholders
• Partner with HR leaders and business stakeholders to translate data insights into recommendations
• Work with internal teams to identify opportunities for improved data processes, reporting automation, and better program outcomes

Preferred Qualifications

• Experience building reports and dashboards using visualization tools (e.g., Tableau, Power BI, or similar)
• Experience working with data in Snowflake or a similar data lake environment
• Knowledge of statistical analysis, forecasting, or predictive modeling techniques
• Background in HR analytics, workforce planning, or organizational effectiveness

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Competitive pay
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Twilio’s equity plan
• Corporate bonus plan