Talent Management Manager

Summary

Join Spring Health, a leading mental healthcare provider, as their Manager, Talent Management. Reporting to the Director, Talent Management, you will play a pivotal role in developing and implementing world-class people programs. Your responsibilities will encompass talent management, leadership development, onboarding, and learning & development initiatives. You will lead performance management cycles, build scalable processes, contribute to high-potential talent programs, and champion internal manager programs. Success in this role will be measured by engagement survey scores, new hire thriving scores, onboarding satisfaction, and manager sentiment. This position offers a competitive salary and benefits package.

Requirements

• 5+ years of experience in talent management, organizational development, learning & development, learning program management or related roles
• Proven track record of end to end experience building, launching, and managing large-scale learning and talent initiatives in a hyper-growth environment
• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field required
• Demonstrated ability to design clear and aesthetically engaging learning content and resources, including digital tools
• Strong facilitation skills that are effective in both in-person and virtual formats
• Ability to analyze learning and development programs and provide end-to-end strategic recommendations
• Experience using LMS, LXP, eLearning/rapid authoring design tools
• Experience designing and delivering development programs and courses in multiple modalities, including face-to-face, live-online and self-paced learning using a variety of technologies
• Knowledge of learning and talent models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading edge practices
• Strong analytical and problem solving abilities, with a data-driven and evidence-based approach to decision making and influencing
• Proven project management skills to drive initiatives to completion and manage fast-changing priorities
• A creative mindset, ability, and eye for detail
• Strong communication, influencing, and stakeholder management skills
• Ability to manage multiple project and priorities in a fast paced environment
• High level of efficiency, time management skills, and the ability to think strategically and take ownership
• Naturally relentless in breaking barriers to get things done with speed and quality
• Comfort navigating ambiguity and working in a fast-paced, hyper-growth environment

Responsibilities

• Lead the end-to-end execution of Spring Health’s performance management cycles with energy and precision—overseeing project management, training, reporting, calibration, goal setting, and seamless collaboration across teams, including People Business Partners and Total Rewards
• Be a strategic partner in building scalable processes that elevate performance management, ensuring every detail is executed with excellence
• Contribute to transformative talent management initiatives, including high-potential talent programs and succession planning, laying the groundwork for the organization’s future
• Empower managers to become champions of performance excellence and growth, equipping them with the skills and confidence to inspire and develop their teams
• Champion the growth of Spring Health’s internal manager programs, including GROVE and SpringWorks Internal, by designing impactful materials, driving program management, and delivering engaging facilitation experiences
• Leverage data and insights to evaluate the effectiveness of leadership initiatives, identify trends, and make strategic recommendations for enhancing future leadership development programs
• Act as a trusted team coach, partnering with leaders and teams to enhance team dynamics, strengthen a culture of thriving, and unlock team’s full potential
• Develop and implement customized interventions to strengthen leadership capabilities, inspire excellence, and drive professional growth at all levels
• In close collaboration with the Talent Management Specialist, oversee the end-to-end execution of Spring Health’s onboarding program, ensuring new hires feel welcomed, energized, and aligned with our mission
• Partner with Talent Management Specialist in designing and continuously enhancing onboarding training curricula to align with our evolving needs as we grow and scale
• Support Talent Management Specialist in the administration required to ensure programs run successfully - such as new hire communication, facilitation, system set up, etc
• Continuously assess program effectiveness through thoughtful needs analyses, identifying innovative opportunities to create an unforgettable impact for new team members
• Oversee Spring EDU, Spring Health’s learning management system (LMS), ensuring it operates seamlessly and empowers employees with impactful, accessible learning experiences
• Act as the primary liaison with cross-functional Learning & Development partners, fostering collaboration to align efforts, share best practices, and create cohesive learning strategies that drive success
• Develop, manage, and scale various employee-led learning initiatives, devising a strategy and structure to drive strong impact
• Be a visionary in identifying gaps within our training programs and crafting bold, actionable plans to elevate their effectiveness and success
• Define what success looks like for individual learning and development initiatives by setting clear KPIs, measuring outcomes, and continuously driving improvement to fuel organizational growth
• Serve as a trusted advisor to leaders, utilizing exceptional consulting & coaching skills to uncover organizational needs, recommend tailored talent strategies, and influence key stakeholders with confidence
• Partner cross-functionally to align talent and learning programs with Spring Health’s mission and priorities, ensuring they deliver measurable, lasting impact

Preferred Qualifications

Coaching or change management certification preferred

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes