Talent Management Specialist

SMASH Logo

SMASH

📍Remote - Costa Rica

Summary

Join Smash as a Talent Management Specialist and become a trusted advocate for our Smashers, enhancing their employee experience and fostering professional growth. You will conduct compensation analysis, track projects, build competitor benchmarks, identify flight risks, and organize team-building activities. This role involves regular 1:1 meetings with managers, designing training events, creating reports, building a Smashers catalog, and supporting the administrative team. You will standardize role profiles and develop training opportunities. This is a high-impact, human-centered role blending data, empathy, and strategy.

Requirements

  • Previous experience in Talent Management, People Operations, or HR Business Partner roles is required
  • Strong interpersonal skills and a sincere passion for people and culture
  • Ability to manage cross-functional projects and facilitate strategic conversations
  • Analytical mindset with the ability to turn data into actionable insights
  • Strong organizational skills with experience building systems and processes from scratch

Responsibilities

  • Act as an advocate for our Smashers—building strong relationships and representing their needs across the business
  • Conduct compensation analysis and help define internal equity
  • Track active projects and needs of Smashers to ensure alignment with client expectations and individual success
  • Build and maintain a competitor benchmark for benefits and compensation strategies
  • Identify and report on flight risks, proactively working to improve engagement and retention
  • Organize team-building activities and help shape our company culture
  • Conduct regular 1:1 meetings with managers (via video when possible) to assess performance and identify growth areas
  • Design and manage quarterly training events for Smashers across disciplines
  • Create and maintain reports that uncover opportunities for improvement (radar/opportunity reports)
  • Build a detailed catalog of our Smashers, documenting skills, roles, and strengths to better support internal visibility and growth planning
  • Support the development and maintenance of our candidates catalog
  • Standardize and organize Smashers’ role profiles, ensuring consistency and clarity across the organization
  • Develop training opportunities for the administrative team based on organizational needs
  • Support the administrative team’s activities (recruiting, client management, HR operations) when extra help is needed

Preferred Qualifications

  • Background in tech, project management, or experience as a Scrum Master or PM
  • Proficiency in tools like Google Workspace, and basic analytics/reporting platforms

Benefits

  • A people-first culture that values authenticity and growth
  • Opportunities to design, lead, and innovate within your function
  • Flexibility to work remotely and collaboratively with a global team
  • A mission-driven company that’s scaling with purpose

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