Technical Implementation Specialist

Summary

Join Finley as a Technical Implementations Associate and be an early employee shaping our implementation approach, product roadmap, and long-term trajectory. You will craft project plans, train customers, and own Finley deployments at various financial institutions. Become an expert in debt capital management and represent customer needs in product development. The ideal candidate possesses a technical background, experience with complex systems integrations, and multi-stakeholder project management. This is an excellent opportunity to join a high-growth startup backed by prominent investors.

Requirements

• 3+ years experience with complex systems implementations and technical project management
• 2+ years Excel experiences
• Strong technical background and understanding of data transfers (ETL pipelines, APIs), data structures (JSON, S3), and technical issue-spotting
• Past experience working directly with engineers to QA, debugging, and driving software solutions/features
• Clear demonstration of identifying and achieving goals, owning multi-month projects from start to finish

Responsibilities

• Implement the first lender-borrower relationship platform for the debt capital markets by onboarding new customers and integrating Finley with their existing workflows
• Project manage across all ongoing implementations to ensure timely coordination and unblocking amongst stakeholders
• Partner with sales and customer success to evolve Finley's implementation process
• Gain expertise with Finley's internal tooling to QA, debug and identify software investments that make implementations increasingly automated and self-serve
• Become an expert on structured finance and the ways in which technology can bring standardization to a field accustomed to legacy technology
• Grow the Finley team by helping interview job candidates, mentor new team members, and document standard operating procedures

Preferred Qualifications

Debt/finance experience

Benefits

$80,000 - $130,000 a year