Technical Program Manager

Summary

Join Entrata, a global leader in property management software, as a Technical Program Manager. You will lead strategic initiatives, serve as a subject matter expert, and ensure timely, high-quality software releases. This pivotal role involves collaborating with cross-functional teams across Product, Engineering, Design, Marketing, and Sales. You will conduct market research, prioritize the product backlog, and contribute to product documentation. Success in this position requires managing software products at scale and working with enterprise customers. This is an exciting opportunity to shape the future of Entrata's enterprise software products and support mission-critical projects.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, Law, or a related field
• 5+ years of experience in product management or related roles within the software industry
• Strong understanding of software development methodologies, particularly Agile/Scrum
• Exceptional written and verbal communication skills; ability to simplify complex ideas for a variety of audiences
• Experience working with enterprise customers and navigating complex software purchasing processes
• Demonstrated success in managing and launching software products at scale
• Strong analytical skills and a data-driven approach to decision-making
• Experience collaborating with cross-functional, geographically distributed teams

Responsibilities

• Lead strategic initiatives by supporting cross-functional project execution across Product, Engineering, Design, Marketing, and Sales teams
• Serve as an SME and escalation point for customers, internal stakeholders, and product teams
• Conduct market research, competitor analysis, and customer feedback reviews to identify new product opportunities
• Help prioritize and manage the product backlog, using data to make high-impact decisions that align with business goals
• Contribute to writing and maintaining detailed product requirements, user stories, and documentation for globally distributed development teams (U.S. and India)
• Ensure alignment across departments to support enterprise customer needs and long-term product strategy
• Monitor product performance and user behavior to identify improvement opportunities and drive enhancements
• Stay current on industry trends, emerging technologies, and best practices to maintain product competitiveness

Preferred Qualifications

• 2+ years of hands-on experience as a software engineer or in a technical role
• MBA or other advanced degree
• Experience working with Data Science teams or building products that leverage large-scale data sets

Benefits

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance
• Comprehensive medical, dental, and vision coverage , including fertility benefits, available for eligible employees and their families
• HSA/FSA options and employer-paid disability benefits provided for eligible employees
• Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security
• Wellness initiatives promoting physical and mental well-being , access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs
• Family-centric leave policies supporting new parents during significant life events
• Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community
• Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits
• Bi-annual swag drops for employees