Technical Program Manager

Summary

Join Stripe's Payments Experiences team as a Technical Program Manager and help build optimized, delightful payment experiences for merchants. You will drive the delivery of key initiatives, collaborate with engineering teams, create functional specs and roadmaps, and own multiple software engineering programs. You will also help drive product decisions, influence peers and managers, and bring clarity to ambiguous situations. This role requires 7+ years of product management or technical program management experience with extensive experience partnering closely with software engineering teams.

Requirements

• 7+ years of product management or technical program management experience with extensive experience partnering closely with software engineering teams
• Experience providing program management during all phases of software development
• Proven track record of defining and executing complex programs across multiple functions
• Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
• Thrive in solving ambiguous problems and see opportunities where others see chaos
• Experience influencing technical decisions particularly as they impact reliability, security, latency and scalability
• Relentless focus on users and solving for their needs and wants
• Have strong prioritization frameworks to drive development for the product team and customers. You will have a strong understanding of our product roadmaps and help leaders navigate how to balance meeting the roadmap and balancing priority customer needs

Responsibilities

• Drive functional and technical delivery of key team-, org-, and company-wide initiatives
• Collaborate with engineering teams to design, scope, and shepherd features
• Create functional specs, project plans, and roadmaps
• Own and execute multiple software engineering programs simultaneously
• Help drive product decisions to align with higher company initiatives
• Help influence peers / managers and build consensus while dealing with ambiguity
• Drive clarity across all stakeholders on the goal, problem and outcomes the team is working towards
• Understand the technical problems that need to be solved, and work closely with necessary stakeholders of the engineering teams, technical systems/processes involved to define and manage the most effective way to enable teams to deliver solutions
• Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. You will bring your experience and contextual knowledge to bear on the problems that teams need to solve

Preferred Qualifications

Experience with payments-related products