Technical Solutions Consultant

Summary

Join Remote as a Technical Solutions Consultant and partner with platform customers, guiding them through technical requirements gathering, scoping, design, and delivery of integration solutions related to HR and payroll platform solutions. You will work with innovative and complex use cases, act as a critical thought partner, and tackle complex technical problems. This role requires experience in sales engineering or technical solutions consulting within relevant industries, a strong aptitude for translating business needs into technology solutions, and proven project management skills. The position offers a competitive salary, full remote work, flexible paid time off, flexible working hours, and 16 weeks of paid parental leave. Remote embraces AI as a valuable tool while prioritizing human creativity and authenticity. The role is fully remote, allowing you to work from anywhere.

Requirements

• Experience in sales engineering or technical solutions consulting within the HR tech, payroll, fintech, or related industries
• Strong aptitude for translating business needs into impactful technology solutions that create opportunities for customers to maximize business value
• Proven track record of managing complex technical projects during sales cycles and collaborating with multiple stakeholders
• Understanding of API specifications and ability to troubleshoot scripting experience
• Proficiency in at least one programming language
• A commitment to owning challenges end-to-end, with a willingness to acquire any needed skills to support both team and customer success
• A humble, collaborative attitude, with a focus on empathy and helping others
• High adaptability, with the ability to prioritize effectively, manage multiple projects simultaneously, and navigate changing environments
• Writes and speaks fluent English

Responsibilities

• Lead technical design sessions and document technical solutions with our prospective and existing platform customers, serving as their technical thought partner in achieving optimal value with Remote
• Analyze business objectives, needs, and requirements to provide tailored technical guidance and leadership through the integration development process
• Proactively advise customers on ways to maximize business impact with technical solutions, accelerating their time to value
• Responsible for planning, designing, configuring, and testing solution options alongside customers to meet unique technical requirements
• Support the growth of the Technical Solutions Consulting function by documenting best practices and contributing to internal and external knowledge bases
• Validate, synthesize, and deliver actionable feedback to the Product and Engineering teams, ensuring continuous improvement of our platform and services

Preferred Qualifications

It's not required to have experience working remotely, but considered a plus

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces