Devexperts is hiring a
Technical Support Engineer

Summary

The job is for a Technical Support Engineer (Level 3) at Devexperts who will work on developing and supporting proprietary trading platforms. The role requires extensive experience in various technical areas and offers benefits such as paid vacation, MultiSport card, medical insurance, modern office space, gym & billiard in the office, mentorship program, training, courses, workshops, paid pro certifications, subscriptions to pro sources, participation in conferences, English courses, trading contest within the company, tech meetup dxTechTalk, speaker's club, opportunity to develop personal brand as a speaker, internal referral program, remote work / Hybrid mode, flexible schedule, Work & Travel program, relocation opportunities.

Requirements

• 5+ years of experience in UNIX/Linux administration
• 5+ years of experience in Networking
• Experience as an SRE or DevOps
• Experience with support of JVM applications (garbage collection, memory leaks)
• Experience with software development
• Strong experience with OS-level administration on Linux and/or UNIX
• Hands-on scripting experience with Bash, Python, and/or Groovy
• Experience with configuring TeamCity CI/CD pipelines
• IAAS solutions using Ansible (AWX), Terraform
• Experience with Docker containers orchestrating (K8S/OpenShift/Hashicorp)
• Know how to read and analyze errors
• In-depth knowledge of TCP/IP and ISO/OSI stack
• Experience with monitoring and logging tools (Zabbix, Elasticsearch, or OpenSearch, Grafana, Kibana, Dynatrace, Prometheus, etc.)
• Experience in working with Apache, Nginx, HAproxy, Envoy, etc
• Strong ability to solve problems using code and scripting
• Understanding of ITIL processes and routines

Responsibilities

• Work closely with developers for prototyping, and designing new features as part of the infrastructure
• Deploy, install, configure, and maintain sophisticated Trading/Finance and related software
• Configure bare metal & сloud instances by using Infrastructure as Code
• Make key decisions for scalability, reliability, and accessibility
• Install and manage in-house developed and external well-known monitoring systems
• Design, deploy, and configure cloud-based servers and networks
• Provision servers and storage, configure firewalls, VPN, monitoring, etc
• Administrate UNIX/Cloud infrastructure – installation, configuration and maintenance
• Work with the Nexus and GIT repositories

Preferred Qualifications

• Understanding of ITIL/DevOps processes and routines
• Experience with SQL-like command language
• Experience with Ansible (AWX)
• Knowledge of Java programming language
• Experience with trading/exchange/risk management software usage
• Experience with Atlassian software (JIRA, Confluence, FishEye, etc.)

Benefits

• Paid vacation 20 + 5 days
• Free MultiSport card
• Medical insurance – premium package
• Modern office space
• Panoramic view of Vitosha mountain
• Gym & billiard in the office
• Parking spot or public transport card
• Mentorship program
• Training, courses, workshops
• Paid pro certifications
• Subscriptions to pro sources
• Participation in conferences
• English courses
• Trading contest within the company
• Tech meetup dxTechTalk
• Speaker's club
• Opportunity to develop your personal brand as a speaker
• Internal referral program
• Remote work / Hybrid mode
• Flexible schedule
• Work & Travel program
• Relocation opportunities