Training Specialist

Summary

Join Yopeso, a 19-year-old software company with over 250 employees, as a Training Specialist. You will design, organize, and deliver comprehensive training programs for our teams, focusing on technical and workflow-based topics. This role requires a tech-savvy individual with excellent communication and organizational skills and a UI/UX background. We offer competitive remuneration, remote work, paid time off (sick leave and vacation), team events, a professional development plan, training and development opportunities, professional certifications, and optional medical insurance. You will collaborate with teams, create documentation, and improve processes. The ideal candidate is passionate about teaching and supporting others.

Requirements

• Bachelor's degree in UI/UX, instructional design, electrical engineering, or a related field (or equivalent experience)
• Proficient in using design tools (e.g., Figma, Adobe XD) and documentation platforms (e.g., Confluence, Notion, or similar)
• Tech-savvy with a strong understanding of software tools used in collaborative team environments
• Excellent communication and interpersonal skills, with the ability to convey complex ideas simply
• Exceptional attention to detail and organizational abilities
• Patience and empathy when working with diverse teams at various skill levels
• Calm under pressure and solution-oriented
• Passion for teaching and supporting others in their growth journey
• Ability to adapt and tailor training programs to diverse team needs

Responsibilities

• Develop and conduct online training sessions for employees, focusing on technical and workflow-based topics
• Customize training materials to suit the needs of various teams, ensuring relevance and practical application
• Create clear and comprehensive documentation for workflows, tools, and best practices
• Map processes and identify inefficiencies or pain points to improve team performance and communication
• Collaborate with teams to identify training needs and knowledge gaps
• Gather and analyze feedback to improve training quality and effectiveness
• Plan and organize online training events, ensuring a seamless experience for participants
• Foster a learning culture by promoting training programs and encouraging team engagement
• Act as a go-to resource for employees needing assistance with workflows, tools, or technical understanding
• Provide patient, empathetic support, ensuring employees feel confident and empowered

Preferred Qualifications

Experience in UI/UX design or familiarity with design principles is preferred

Benefits

• Competitive remuneration
• Remote work
• Sports/leisure benefit
• 20 sick leave days paid at 100%
• 32 calendar days of vacation
• Team events, online, at the office or outside
• Professional development plan with guidance and mentorship
• Training and development opportunities with allocated budget
• Professional Certifications
• Optional medical insurance