Training Specialist

Summary

Join Yopeso's growing team as a Training Specialist! Design, organize, and deliver comprehensive training programs for our diverse teams. Leverage your UI/UX background to teach technical workflows and tools. You'll create training materials, document processes, analyze training needs, and coordinate online events. This role requires excellent communication, organizational skills, and a passion for supporting others. Yopeso offers competitive remuneration, remote work, 24 days off plus floating days, private clinic health services, flexible benefits, a referral bonus scheme, team events, training and development opportunities, and professional certifications.

Requirements

• Bachelor's degree in UI/UX, instructional design, electrical engineering, or a related field (or equivalent experience)
• Proficient in using design tools (e.g., Figma, Adobe XD) and documentation platforms (e.g., Confluence, Notion, or similar)
• Tech-savvy with a strong understanding of software tools used in collaborative team environments
• Excellent communication and interpersonal skills, with the ability to convey complex ideas simply
• Exceptional attention to detail and organizational abilities
• Patience and empathy when working with diverse teams at various skill levels
• Calm under pressure and solution-oriented
• Passion for teaching and supporting others in their growth journey
• Ability to adapt and tailor training programs to diverse team needs

Responsibilities

• Develop and conduct online training sessions for employees, focusing on technical and workflow-based topics
• Customize training materials to suit the needs of various teams, ensuring relevance and practical application
• Create clear and comprehensive documentation for workflows, tools, and best practices
• Map processes and identify inefficiencies or pain points to improve team performance and communication
• Collaborate with teams to identify training needs and knowledge gaps
• Gather and analyze feedback to improve training quality and effectiveness
• Plan and organize online training events, ensuring a seamless experience for participants
• Foster a learning culture by promoting training programs and encouraging team engagement
• Act as a go-to resource for employees needing assistance with workflows, tools, or technical understanding
• Provide patient, empathetic support, ensuring employees feel confident and empowered

Preferred Qualifications

Experience in UI/UX design or familiarity with design principles is preferred

Benefits

• Competitive remuneration
• Remote work
• 24 days off per year and floating days
• Private clinic health services Regina Maria Medical Insurance
• Flexible benefits through Up multibenefits platform
• Referral bonus scheme
• Team events, online or at the office
• Training and development opportunities with allocated budget
• Professional Certifications
• Knowledge sharing context