Remote Transport Manager

Summary

Join a young and fast-growing company as we defy the status quo and strive to make a healthy and sustainable lifestyle the most attractive choice. We're looking for an exceptional individual to manage and monitor our last mile partners across Europe, ensuring excellent customer experience and supporting sustainability strategies.

Requirements

• Hold a degree in Business Administration, Supply Chain Management, Business Informatics or in a related field
• +5 years of relevant work experience in a similar position, ideally in a fast-paced environment, start-up or carrier
• Deep knowledge about CEP industry (DHL/GLS/Hermes...) and best-in-class solutions
• Strong negotiation skills and assertiveness
• Self-starter capable of working independently and making decisions with limited supervision
• Ability to thrive in a fast-paced, high-pressure, constantly-change, international environment
• Fully proficient in English, German is a plus
• Excellent analytical skills, a high level of commitment and the ability to work under pressure
• Confident attitude, flexibility, and enjoyment in working in an intercultural and international team

Responsibilities

• Manage and monitor the daily operations and performance of our last mile partners across Europe
• Secure the transport of our goods in time by planning and aligning necessary capacities with our last mile partners
• Oversee the overall service performance of last mile service providers to meet our internal OKRs
• Ensure a great customer experience by steering the delivery performance by maintaining and monitoring a KPI and SLA set with our suppliers
• Support in developing sustainability strategies to achieve our carbon neutral goal
• Analyze and steer the delivery performance by maintaining and developing a KPI and SLA set with our suppliers
• Improve transport utilization and sequences in order to trigger less transports
• Manage external and internal stakeholders

Benefits

• 30 days of vacation
• Discount on our products
• Employer-funded pension & location-related insurances
• Purpose-built office
• Personal development
• Regular team events
• Start-up spirit
• Workation