Travel Specialist

Summary

Join Ventura TRAVEL, a financially stable and socially responsible travel company, as a Travel Specialist! Inspire customers to explore South America by designing and selling high-quality group trips to French-speaking clients. You will manage trip preparation, provide excellent customer service, and negotiate with service providers. This role offers opportunities for professional development, a collaborative international team environment, and potential for remote work. The company values diversity and offers unique benefits like profit sharing and team offsites.

Requirements

• Your mother tongue is French and you have excellent written expression
• Great passion for at least 2 countries in South America, extensive travel experience in these countries
• 2+ years experience in Sales and Customers service
• Fluent oral and written knowledge of English
• It's fun to be around you, and your future colleagues enjoy working with you
• And last but not least: you bring a positive attitude and remain calm under stress

Responsibilities

• Design amazing trips that will delight your customers
• Get the best deal for Viventura and our clients, negotiating the services and prices with the local service providers
• Provide a unique sales experience by phone and email that will help us to reach your goals
• Coordinate reservations with our flight department and local service providers
• Put the traveler into the focus and delight them with a world-class customer service that actually addresses customer needs

Preferred Qualifications

• Good knowledge of Spanish for partner communication is a big plus
• Experience in tourism industry and especially tour-operator
• Experience in negotiation
• Software skills

Benefits

• Participation at the overall profit of all of our brands, such as all of our employees
• Development of your ideas with lots of freedom while giving you the support you deserve, you deserve trust and not bureaucracy
• Possibility to learn & grow with us – we believe in constant development
• Open & transparent company culture with talks with the CEO and access to all the data you need
• Option to work from our fun, central office in hip Berlin Kreuzkölln or anywhere in Europe or South America (full remote possible)
• Possibility to travel to another of our offices to work and personally meet other team members (i.e. we have offices in Bolivia, Peru, Ecuador and Colombia)
• Yearly 2-week-offsite, if we achieve our goals (so far we went to South Africa, Morocco, Mexico, Brazil, Costa Rica & Egypt)
• Motivated and professional co-workers from all around the world, who want to grow just like you
• We take the Ventura core values seriously, for example each quarter we have a Fun Day, A Fair Day and a Focus day