πGermany
Venture Associate
closedVC Lab
π΅ $70k-$90k
πRemote - United States
Summary
VC Lab is hiring a Venture Associate to support multiple venture capital firms worldwide. The role requires 3+ years of customer success experience in a high-touch SaaS company and 2+ years of experience in fund administration or venture capital. The position offers a fast-paced startup environment, flexible remote work, medical and dental benefits, 401K, flexible PTO, and a salary between $70,000 - $90,000.
Requirements
- 3+ years of customer success experience in a high-touch SaaS company
- 2+ years of experience in fund administration or venture capital
- High digital literacy, able to learn new software quickly
- Track record of solving complex, cross-functional customer facing issues
- Strong ability to work in a collaborative team environment
- Fast learner, can take feedback and hit the ground running
- Strong, professional phone and videoconferencing persona
- Exceptional written and verbal communication skills
- High emotional intelligence and intuition, composed in handling high-stress interactions
- Proactive attitude to tackle any opportunity or challenge
- Detail-oriented and analytical nature
- Ability to thrive in a fast-growing business
Responsibilities
- Support fund managers around the world via Slack, email, and videoconferencing
- Understand fund managersβ evolving needs and requirements around the world
- Provide product and customer service
- Become the main point of contact and take over customer relationships
- Continually learn about the venture capital industry and our evolving SaaS product
Preferred Qualifications
- Experience working in a startup
- Experience working in an accelerator or incubator
- Experience working with startup financings
- Multi-lingual
Benefits
- Perks of a fast-growing startup
- Flexible remote work environment
- Medical and dental benefits
- 401K benefits
- Flexible PTO
This job is filled or no longer available
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