Venture Associate

closed
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VC Lab

πŸ’΅ $70k-$90k
πŸ“Remote - United States

Summary

VC Lab is hiring a Venture Associate to support multiple venture capital firms worldwide. The role requires 3+ years of customer success experience in a high-touch SaaS company and 2+ years of experience in fund administration or venture capital. The position offers a fast-paced startup environment, flexible remote work, medical and dental benefits, 401K, flexible PTO, and a salary between $70,000 - $90,000.

Requirements

  • 3+ years of customer success experience in a high-touch SaaS company
  • 2+ years of experience in fund administration or venture capital
  • High digital literacy, able to learn new software quickly
  • Track record of solving complex, cross-functional customer facing issues
  • Strong ability to work in a collaborative team environment
  • Fast learner, can take feedback and hit the ground running
  • Strong, professional phone and videoconferencing persona
  • Exceptional written and verbal communication skills
  • High emotional intelligence and intuition, composed in handling high-stress interactions
  • Proactive attitude to tackle any opportunity or challenge
  • Detail-oriented and analytical nature
  • Ability to thrive in a fast-growing business

Responsibilities

  • Support fund managers around the world via Slack, email, and videoconferencing
  • Understand fund managers’ evolving needs and requirements around the world
  • Provide product and customer service
  • Become the main point of contact and take over customer relationships
  • Continually learn about the venture capital industry and our evolving SaaS product

Preferred Qualifications

  • Experience working in a startup
  • Experience working in an accelerator or incubator
  • Experience working with startup financings
  • Multi-lingual

Benefits

  • Perks of a fast-growing startup
  • Flexible remote work environment
  • Medical and dental benefits
  • 401K benefits
  • Flexible PTO
This job is filled or no longer available

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