Vice President, Business Development

Summary

Join RQM+, a leading MedTech service provider, as their Vice President, Business Development. This role focuses on ensuring customer satisfaction and driving strategic sales growth. You will lead sales activities, manage key accounts, and collaborate with internal teams to achieve revenue goals. The position requires strong leadership, communication, and relationship-building skills, along with experience in the medical device industry. You will be responsible for developing and maintaining long-term customer relationships, identifying new sales opportunities, and promoting RQM+ through various marketing strategies. This is an integral part of the customer’s business and project planning processes. RQM+ offers a rewarding work environment with a focus on work-life balance and ongoing professional development.

Requirements

• Bachelor’s degree required in related field with a minimum of 5 years of direct experience in regulatory and/or quality, required
• Must have direct experience working in medical devices, diagnostic, life science or relevant consulting services firms
• Minimum 5 years’ experience in an Account Management or Sales role with large medical device customer accounts required
• Demonstrated persuasion and consensus building skills dealing with large customer accounts, having the ability to interact with all levels in the organization with an emphasis on VP and above, required
• Experience in working in the consulting service industry or similar service organization with a record of successful client engagements, required
• Demonstrated history of developing and maintaining long term sales relationships
• Proven ability to quickly learn and ascertain both business and Account skills to support the changing demands of both the customer and R&Q
• A strong understanding of and direct experience in regulatory and/or quality services and industry experience completing this service is required
• Strong understanding of medical device development required
• Excellent written, verbal and formal presentation skills to client audiences ranging from Engineers through the CEO
• A strong sense of urgency required
• Demonstrate flexible and positive “can do” approach to delivering results

Responsibilities

• Lead Sales activities that result in meeting or exceeding annual targets within existing assigned strategic customers and assists sales leads within the region in assessing and engaging potential strategic customers
• Remain aligned with RQM+’s overall commercialization and sales strategies to achieve the revenue and gross margin goals of the organization
• Conduct contract, business and operational discussions with Facility, Divisional and Corporate executives within select organizations and ensures a high level of customer satisfaction
• Participate in business and project planning activities within customer organizations
• Conduct regular quarterly or semi-annual customer business reviews focused on all relevant projects, objectives, accomplishments, and industry updates. Prepare issue analysis, status updates, and special reporting for key client leaders
• Ensure key support departments are aligned with account requirements
• Work with legal on necessary amendments for master agreements
• Work with legal and finance to ensure contract requirements are defined and implemented
• Develops and cultivates long-term relationships with existing customers to provide ongoing sales
• Lead, along with the sales team and Consulting Services counterparts, the acquisition of additional accounts
• Identify new internal customer targets and opportunities to increase sales with existing customers
• Lead the promotion of RQM+ through a variety of marketing tactics & strategies
• Prepare estimates, presentations, and service agreements
• Develop and maintain product knowledge
• Establish and maintain current client and potential client relationships
• Manage the quality of account services through direct follow-up with the Program Management Office (PMO) at R&Q and client as well as other activities as appropriate
• Identify and resolve client concerns

Benefits

• Industry leading compensation package
• Deeply engrained focus on work life balance
• Ongoing learning and development