Vice President, Sales Operations

Summary

Join CodaMetrix as the Vice President (VP), Sales Operations, reporting to the Chief Revenue Officer. Lead the strategic and operational backbone of the go-to-market team, overseeing systems, processes, analytics, and tools. Design and maintain data-driven sales processes, build reporting infrastructure, and develop territory and quota models. Design sales incentive programs and manage the GTM tech stack, including Salesforce, Gong, and HubSpot. Collaborate cross-functionally and develop training programs. Manage and mentor a team focused on sales support, analysis, and systems implementation. This role requires a deep understanding of sales processes and AI tools within the healthcare technology sector.

Requirements

• Required 10+ years of sales operations experience, with at least 5 years in a leadership role within the healthcare technology sector
• Deep understanding of sales processes, territory planning, pipeline management, and forecasting in a B2B environment
• Proven success supporting complex enterprise sales cycles, preferably in healthcare or health IT markets
• Strong analytical mindset with proficiency in Salesforce, Gong, HubSpot, BI/reporting tools, and sales enablement platforms
• Understanding of or demonstrable ability to apply AI tools in support of sales to health system Revenue Cycle Management (RCM)
• Excellent communication skills with the strategic ability to influence and lead cross-functional initiatives
• Change management expertise with a bias for action and results
• Passion for innovation, efficiency, and making a measurable impact on the business
• Quarterly travel

Responsibilities

• Sales Process Design & Optimization : Design and maintain repeatable, data-driven sales processes that support new acquisition, upsell, and renewal motions. Ensure consistency, efficiency, and cross-functional visibility across all revenue-generating functions
• Revenue Analytics & Forecasting : Build and maintain reporting infrastructure to track pipeline, productivity, conversion, and upsell performance. Deliver insights to support forecasting and executive-level planning
• Territory & Quota Strategy : Lead the development of fair and scalable territory and quota models across the Sales team. Align compensation structures to incentivize full-funnel growth
• Incentives & Recognition: Design and support sales incentive programs—including contests, SPIFFs, and team recognition initiatives (e.g., President’s Club, performance-based prizes, and team celebrations)—to foster motivation, competition, and a high-performance culture
• Tech Stack Ownership & AI Tool Evaluation : Own and optimize the GTM tech stack (Salesforce, Gong, HubSpot). Continuously assess emerging AI tools to support customer-facing productivity—bringing both curiosity and a pragmatic lens to implementation
• Cross-Functional Collaboration : Drive alignment across Sales, Customer Success, Marketing, and Finance to ensure unified execution. Build infrastructure to support seamless handoffs, strategic account planning, and customer expansion
• Training: Partner with the CRO to support the development and delivery of training programs, onboarding processes, and sales content to ensure reps are equipped to position and sell the full suite of CodaMetrix solutions
• People: Manage and mentor a developing team that assists in day to day sales support and enablement, sales analysis and new systems implementations

Preferred Qualifications

Local to Washington, DC or Boston

Benefits

• Health Insurance: We cover 80% of the cost of medical and dental insurance and offer vision insurance
• Retirement: We offer a 401(k) plan that eligible employees can contribute to one month after their first day
• Flexibility: We have a generous Paid Time Off policy, which is managed but not limited, so you can take the time you need to relax and rejuvenate
• Learning: All new hires complete our 7-week Onboarding Program where they learn about our company and each of our departments through live sessions hosted by a variety of our leaders
• Development: We provide annual performance evaluations and prioritize working with employees on what their individual growth looks like
• Recognition: We recognize the outstanding achievements of our team through annual company awards where employees have the opportunity to nominate their peers
• Office Location: A modern open plan workspace located in the bustling Back Bay neighborhood of Boston
• Additional Employer Paid Benefits: We offer employer-paid life insurance and short-term and long-term disability insurance