Vip Manager

Summary

Join our dynamic team as a VIP Manager and manage a portfolio of high-value clients in the online casino industry. You will provide personalized service, build strong relationships, and optimize the customer experience. This remote position requires experience in a similar iGaming role, excellent communication skills, and knowledge of regulated markets. A competitive salary with attractive performance-based bonuses is offered. The company offers flexible remote work, opportunities for professional growth, and the chance to work with globally recognized casino brands.

Requirements

• Previous experience in a similar role in the iGaming industry
• Excellent communication and customer relationship management skills
• Ability to work autonomously and remotely
• Knowledge of regulated markets and gaming licenses
• Proficiency in English (written and spoken)

Responsibilities

• Manage and develop relationships with a portfolio of VIP clients
• Offer exceptional, personalized customer service to each VIP client
• Develop strategies to retain and increase VIP client satisfaction
• Track and analyze client performance to ensure their satisfaction and loyalty
• Collaborate with the Head of VIP and other team members to achieve overall goals
• Adhere to gaming license requirements and market regulations

Preferred Qualifications

Knowledge of other languages

Benefits

• Competitive salary with attractive bonuses to reward your performance
• Work for globally recognized casino brands in the iGaming industry
• Flexible remote work with an international and dynamic team
• Opportunities for professional growth in an exciting environment