Virtual Administrative Assistant

Summary

Join ConnectOS, a top-rated Philippines employer, as an administrative professional supporting a local natural stone restoration company. You will manage communications, scheduling, and documentation, utilizing cloud-based tools and CRM systems. Responsibilities include coordinating appointments, managing digital files, data entry, invoicing, and assisting with bookkeeping. The ideal candidate possesses 3+ years of administrative experience, proficiency in Google Workspace and Microsoft Office, and excellent communication skills. The position offers a salary of P300-P400 per hour with a Monday-Friday night schedule (9:00 PM - 1:00 AM PHT).

Requirements

• 3+ years in an administrative, virtual assistant, or office manager role
• Proficient with cloud-based tools like Google Workspace, Microsoft Office, and task/project management software
• Basic bookkeeping experience
• Excellent written and verbal communication skills

Responsibilities

• Serve as the first point of contact for incoming calls, emails, and online inquiries
• Schedule and coordinate appointments, job site visits, and service calls with clients and technicians
• Manage digital filing systems, organize job documentation, and ensure accurate record keeping
• Enter, update, and maintain data in Excel or Google Sheets and project tracking systems
• Ability to help implement a CRM for the business (e.g., JobNimbus, Housecall Pro, or similar)
• Generate and send invoices, follow up on payments, and assist with basic bookkeeping tasks
• Assist in preparing estimates, job reports, and service documentation
• Order and track office supplies and field equipment as needed
• Support internal communication between technicians, clients, and insurance adjusters
• Assist in drafting customer communications, proposals, and email templates
• Follow up with customers for reviews, satisfaction checks, and referral requests

Preferred Qualifications

• Familiarity with CRMs or industry-specific tools like JobNimbus, Housecall Pro, or Xactimate
• Experience in the restoration, construction, or home services industry