Virtual Assistant

Summary

Join our client, a growing Australian business, as their new Virtual Assistant! This part-time, work-from-home position is perfect for an experienced admin support professional who enjoys variety and thrives working independently. You will provide essential administrative, client support, and marketing assistance to their small, friendly team. The role offers a fantastic opportunity to utilize your skills in a flexible and rewarding environment. Enjoy benefits such as HMO, annual leave, and a Christmas bonus equivalent to one month's wage (pro-rata). This is a permanent, dayshift role within Australian business hours.

Requirements

• 3–5 years of experience in admin, PA, or back-office support roles
• Proficient in Microsoft Excel or Google Sheets
• Strong written English and professional communication
• Highly organised, detail-focused, and able to work independently
• Open to learning and feedback
• Friendly, diligent, and proactive
• Reliable with a strong sense of accountability

Responsibilities

• Prepare and process client invoices using Xero
• Schedule and manage client appointments using Formitize
• Organise files and reports in OneDrive
• Send client invoices and reports via email
• Follow up on outstanding payments and track quotes
• Enter bills, receipts, and monitor contractors
• Update Google My Business (GMB) and social media accounts
• Create written or visual content (using Canva or other tools – optional)
• Assist with tracking franchise enquiries (non-sales role)

Preferred Qualifications

• Familiarity with Xero (preferred but not essential)
• Familiarity with Formitize or similar job management systems (training provided)
• Basic social media or marketing experience is a bonus

Benefits

• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)