Virtual Assistant

Summary

Join 20four7VA as a CPT-7771 Online Arbitrage and Wholesale Business Virtual Assistant! This Junior Level position requires 10 hours per week, Monday-Friday, from 8am to 10am CET. You will manage product databases (BaseLinker, Sellerboard), analyze sales data, provide customer support, and communicate with suppliers. Experience with Amazon Seller Central and Allegro is essential. We offer competitive rates, weekly payments, paid time off, paid holidays, free training, and a supportive community.

Requirements

• Proven experience with Amazon Seller Central and Allegro platforms
• Familiarity with tools such as BaseLinker, Sellerboard, and Google Sheets and keepa
• Strong organizational and data entry skills with attention to detail
• Ability to analyze sales and inventory data to forecast restocking needs
• Excellent customer service skills, with the ability to resolve customer and courier-related issues efficiently
• Effective communication skills for liaising with suppliers and team members

Responsibilities

• Record purchase invoice data, including gross and net purchase prices in PLN and EUR
• Update and maintain databases in BaseLinker and Sellerboard
• Search for product images online using EAN codes and assign them to corresponding items
• Add new products already listed
• Complete missing details such as images and descriptions
• Prepare delivery documentation in Google Sheets for 3PL providers to ensure smooth upcoming deliveries
• Maintain a database of products requiring restocking
• Analyze sales data in BaseLinker to identify items that need reordering
• Respond promptly to customer inquiries related to undelivered or delayed packages
• Respond promptly to customer inquiries related to damaged shipments
• Use pre-existing response templates for addressing common customer issues
• Create response templates as well
• Collaborate with courier companies to resolve shipment-related problems when necessary
• Add new products to the database based on supplier invoices and internet. example: based on EAN you can find photos, descriptions and info about products
• Create and update delivery documentation in Google Sheets for coordination with suppliers and 3PL providers

Preferred Qualifications

• Prior experience with 3PL coordination and online arbitrage workflows
• Proficiency in managing cross-platform e-commerce operations
• Understanding of EAN codes and product database management

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you