Virtual Assistant

Summary

Join our team as a remote Property Management Assistant! This detail-oriented role supports property management operations, including phone and email support, expense report preparation, billing, and guest/owner communication. You will manage scheduling, reservations, and expense tracking, coordinating with various stakeholders. Experience in property management or a related field, along with proficiency in Guesty software, is required. Excellent communication and organizational skills are essential. Enjoy permanent work-from-home flexibility, weekly paychecks, fixed weekends off, and various other benefits.

Requirements

• Knowledge of Guesty property management software is required
• Previous experience in property management or hotels, office administration, or a related field is required
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Customer service-oriented with a professional and friendly demeanor
• Ability to work independently and manage tasks with minimal supervision

Responsibilities

• Answer and respond to phone calls and emails professionally, providing assistance and information to guests and property owners
• Prepare and maintain resort expense reports; assist with billing for property owners
• Assist in managing property listings, conduct billing, and support general property operations
• Coordinate between property owners, guests, and team members to ensure smooth operations and address any inquiries
• Help guests schedule activities, make and modify reservations, and complete reservation sales over the phone by suggesting cabins based on guest needs and booking them directly
• Manage cross-department expense tracking and reporting, ensuring accurate and timely records
• Work with owners, accountants, managers, and staff to ensure seamless operations
• Use Guesty property management software to manage tasks

Preferred Qualifications

Proficiency in Square, WordPress, and Excel is a plus

Benefits

• Permanent Work From Home
• Weekly Paychecks
• Fixed Weekends Off
• HMO Reimbursement on your 90th day
• Thriving Company Culture with Complete Autonomy
• Exclusive Specialized Training Programs
• Unlock Your Potential with a Highly Competitive Salary