Wholesale & Networks Manager

Summary

Join Airalo, a global eSIM store, as a Wholesales & Networks Manager and play a key role in expanding into new partner networks worldwide. You will be responsible for improving the rates, services, and quality of existing partner networks, ensuring the best possible data connection for global travelers. This remote-first position offers a competitive benefits package including health insurance, a work-from-anywhere stipend, annual wellness & learning credits, and an annual company retreat.

Requirements

• Sound understanding of eSIM technology and use cases
• Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS
• Understanding different Mobile Services as MOC/MTC, SM-MO, SM-MT, Data, Roaming, International Calling
• Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5 G SA and how it influences customer experiences
• Ideally having served on the management team of an MVNO or MVNA respectively with hands on mentality
• Having at least negotiated two different wholesales agreements on behalf or with MVNOs with Host Mobile Network operators
• Deep knowledge of subscriber life cycles with mobile services
• Understanding the regulatory requirements on providing mobile services
• Be familiar with KYC processes for mobile subscriptions
• Excellent English skills; in writing, speaking and reading – business fluent
• 5 years minimum relevant experience in the mobile telco industry

Responsibilities

• Represent Airalo as the ideal interface to mobile network partners on a global level
• Add & improve network partnerships
• Negotiate terms and conditions of wholesales and reseller contracts with host mobile network operators
• Manage and assure regulatory compliance requirements for all our local markets and provide information to product management
• Monitor and assure network quality is provided by our partners
• Define and run traffic, sales and monetary analytics
• Develop methods to assure unifications of conditions and agreements
• Prepare the rollout of new markets
• Connect and integrate foreign mobile networks with Airalo’s OSS and BSS platform
• Perform escalations in case of network quality issues and availabilities
• Define and perform reconciliation processes

Preferred Qualifications

• Master Studies and/or MBA highly preferred
• Clear communication skills
• International working experience is highly preferred
• Pro-activeness and Management skills in international environments

Benefits

• Health Insurance
• Work-from-anywhere stipend
• Annual wellness & learning credits
• Annual all-expenses-paid company retreat in a gorgeous destination