πPhilippines
Workforce Coordinator

ModSquad
πRemote - Jamaica
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Summary
Join ModSquad as a Workforce Coordinator and play a vital role in supporting management and Mod teams. You will oversee shift scheduling and ensure accurate timesheet approvals. This position contributes to smooth organizational operations and efficient workflow management. The ideal candidate is detail-oriented, comfortable with workflows, and communicates effectively. Experience with Google Sheets and Slack workflows is a plus. The commitment is 40 hours per week, and pay will be discussed during the interview.
Requirements
- Have a critical eye for detail
- Be comfortable with following workflows
- Communicate well, verbally and written
- Have a dedicated laptop or desktop computer with Windows 10 or above
- Be willing to install MSQ security software and 2FA app on the phone
Responsibilities
- Follow specific workflows to ensure approval of timesheets for various projects with efficiency and accuracy
- Be flexible in the ability to pivot to specific project needs and processes
- Navigate Workforce issues using workflows, critical thinking, and clear communication with our IT team, WFM, and Services
- Communicate with Project Managers, Account Managers, and other key stakeholders on various reporting, trends, patterns, issues, etc
Preferred Qualifications
- Be comfortable with Google Sheets and basic formula understanding
- Be comfortable with Advanced formulas (queries and vlookup)
- Be comfortable with building Slack Workflows
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