Academic Operations Lead Specialist

Summary

Join Chamberlain University as a Practicum Coordinator and play a vital role in supporting students' successful completion of their practicum experiences. Review and approve practicum applications, collaborate with the experiential learning team, and oversee interactions with advanced practice providers. Provide guidance to students in selecting practicum locations and completing their requirements. Contribute to problem-solving, generate reports for stakeholders, and ensure a high-quality student experience. Evaluate practicum processes, maintain relationships with clinical agencies, and address concerns related to practicum experiences. Utilize systems and technologies effectively, maintain a thorough understanding of program requirements, and resolve escalated issues.

Requirements

• Master's Degree in nursing
• Nurse practitioner license and certification
• Excellent organizational, interpersonal and communication skills are required
• Ability to prioritize tasks and manage large quantities of documents and details
• Ability to learn and use multiple computer software systems
• Exceptional verbal, written, and interpersonal communication skills
• Must be comfortable developing relationships via phone
• Attention to detail and mental concentration are necessary for accurately performing tasks; ability to tolerate frequent interruptions
• Some travel required up to 15% of the time
• Active and unrestricted registered nursing license

Responsibilities

• Reviews and approves or disapproves practicum applications submitted by students
• Works closely with experiential learning operations team to ensure students are effectively completing their practicum responsibilities
• Duties involve overseeing and interacting with advanced practice providers
• Provides support to students in the selection of their practicum location and completion of their practicum
• Supports the achievement of student practicum learning outcomes
• Participates in problem-solving for student practicum site issues
• Provides accurate student placement and other reports to stakeholders
• Ensures a quality student experience with the practicum application process
• Evaluates practicum processes and implements appropriate process and quality improvements
• Maintains relationships with clinical agencies to ensure successful practicum experiences
• Identifies and assesses concerns related to practicum experiences and facilitates appropriate interventions
• Uses systems and technologies effectively to support processes and reporting
• Maintains complete knowledge and understanding of program and practicum requirements and clearly explains them to team members, students, clinical agencies, and other departments
• Researches escalated issues as they arise and works to provide timely resolution
• Performs other duties as assigned
• Complies with all policies and standards

Preferred Qualifications

Solid knowledge or experience working in healthcare education field is preferred

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays