Remote Account Director

Summary

Join Blue State as a Client Engagement Lead and partner with clients to achieve progress and impact. You'll break down complex problems, match them with our teams and expertise, and lead smart conversations to deliver the best possible outcome.

Requirements

• 5-7 years experience in account management, social impact, client services, partnerships, digital marketing, fundraising, or a related area of expertise
• Experience in leading online campaigns and/or advocacy initiatives designed to mobilize communities or drive behavior change
• Knowledge of email and direct marketing fundraising strategies and tactics and/or experience in selling and/or delivering email fundraising programs
• A track record of developing client relationships and growing accounts
• Experience in digital strategy and managing agile website development projects, specifically Wordpress or Drupal builds
• Strong communication skills with the ability to interact with tech folks, business stakeholders, clients, etc
• Excellent written and oral communication skills, team oriented mindset, and strong attention to detail
• A collaborative and supportive working style that encourages continuous growth and improvement for teams as well as individuals
• Ability to adapt to new situations, think on your feet and communicate effectively with those around you
• Empathy, communication, respect - you’ll act as a role model and set the standard for how to lead and work together at Blue State
• Ability to be resourceful, inspired, and self-driven while jumping in to play different roles on a project
• Confidence to guide clients at a senior, C-suite level

Responsibilities

• Serve in a key leadership role on client engagements as a strategic partner to both clients and internal project teams
• Manage technical projects and product roadmaps across web, SEO, and CRO and ensure learnings and strategies from these work streams are integrated across the full portfolio client work
• Respond to regularly evolving client needs with updated recommendations around engagement and tactics
• Consult with clients on project needs and status, set expectations and ensure they are met, provide strategic guidance on deliverables with a focus on delivering high quality work
• Develop trusted relationships with key client stakeholders, and leverage client satisfaction into future opportunities and partnership growth
• Oversee successful program and project management, including planning and scheduling, cost estimating, and delivery oversight including day-to-day running of creative and delivery teams (and/or oversight of project coordinators or account managers doing the same)
• Have a clear view of Blue State’s offerings, working closely with new and existing organizations to help them understand the value we can add and potential opportunities to work together from first contact to contract
• Have a finger on the pulse of cutting-edge developments taking place in tech and digital organizing and fundraising - to build our overall practice and share our point of view with clients
• Act as a role model at Blue State and embody our working agreements

Benefits

• Unlimited time-off (inclusive of sick, personal, and vacation days)
• $1,000 annually in professional development funds
• Competitive health, dental, and vision insurance
• Inclusive family planning coverage, including fertility, surrogacy, and adoption benefits
• Flexible and health savings accounts
• 401K & employer match
• Generous paid holiday schedule
• 12-week fully-paid parental leave for all parents-to-be
• Short-term and long-term disability insurance
• Pre-tax commuter benefits
• Remote work flexibility