Remote Account Director

Summary

Join YouGov's high-performing Account Management team as a dynamic Account Director and drive significant growth in the US market. You will manage client relationships, boost account value through renewals, cross-selling, and upselling, and work closely with research and client services teams. This role involves developing account growth strategies, targeting new business opportunities, and mentoring under the VP of Account Management. The ideal candidate possesses proven success managing a portfolio of approximately $5M in annual sales, expertise in identifying custom research opportunities, and experience working with C-suite executives. YouGov offers competitive compensation, benefits, and a supportive work environment.

Requirements

• Proven success managing a portfolio of approximately $5M in annual sales
• A track record of deepening client relationships, with experience in upselling and cross-selling a variety of services
• Expertise in identifying custom research opportunities and scoping projects that drive additional value
• Experience working directly with C-suite executives, delivering insights and driving engagement
• Leadership experience managing and developing a team of Account Managers
• Proficiency in sales pipeline management tools like Salesforce or similar CRMs
• A minimum of $5M in existing business growth under your leadership, with a focus on upselling data products
• Exceptional presentation and client-facing communication skills

Responsibilities

• Drive growth by managing client relationships and boosting account value year-over-year through renewals, cross-selling, and upselling
• Be the go-to person for clients, understanding their unique challenges, proposing creative solutions, and skilfully negotiating deals to meet their needs
• Ensure that every client interaction delivers exceptional value
• Influence the future direction of key accounts and sectors
• Engage with clients
• Formulate comprehensive account growth strategies
• Actively participate in the strategic targeting of brands and sectors for marketing campaigns aimed at cultivating new business opportunities

Preferred Qualifications

• Passion for developing team members and fostering growth in an inclusive and supportive environment
• Familiarity with financial services, nonprofit, academic, or telecom industries
• Experience cultivating a strong team culture in a remote work setting

Benefits

• Paid vacation, holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match